daras Privacy Policy

daras ("we", "our") places the highest importance on every user's privacy. This privacy policy applies to the darascasino.cam website and all services connected to it.

This policy explains what information we collect when you register on our platform, play games, make a deposit, or use any of our services, and how that information is handled.

By using this site you are considered to have accepted the terms of this privacy policy. We recommend reading our Terms and Conditions before opening an account, as all conditions of use are described in detail there.

daras collects information from users at various stages. The types and sources of information collected are described below by category.

2.1 Information Provided at Registration

When creating an account you provide the following information:

• Full name (in Bengali or English)
• Mobile number
• Email address
• Date of birth (for age verification — minimum 21 years)
• Password (stored in encrypted form)

2.2 Identity Verification Information

To fully verify your account and ensure the security of transactions, we may request the following information:

• National ID card details or photo
• Mobile banking number (bKash, Nagad, or Rocket — whichever is used for transactions)
• Proof of address (if required)

2.3 Automatically Collected Information

The following information is recorded automatically while you use the site:

• IP address and device type
• Browser type and language
• Which pages you visited on the site and for how long
• Login and logout times
• Game play history and betting activity

daras uses collected information only for specific and legitimate purposes. These purposes are described in detail below:

3.1 Service Operations

• Creating and managing accounts
• Processing deposits and withdrawals
• Awarding bonuses and rewards
• Storing game results and transaction history

3.2 Security and Fraud Prevention

• Detecting unauthorised access to accounts
• Monitoring suspicious transactions
• Preventing the opening of multiple accounts
• Verifying necessary information to prevent money laundering

3.3 Improving User Experience

• Recommending games based on your preferences
• Informing you about relevant promotions and offers
• Analysing and improving site services

3.4 Customer Support

When you contact us via live chat or email, the information you provide is used only to resolve your issue. daras provides 24/7 customer support in both Bengali and English.

To ensure the security of your information, daras takes industry-standard technical and administrative measures.

4.1 Technical Security

• All data is transmitted through SSL (Secure Sockets Layer) encryption
• Sensitive data is stored using AES-256 encryption
• Passwords are never stored directly — they are kept only in hashed form
• Regular security audits are conducted
• Firewalls and intrusion detection systems remain active

4.2 Data Retention Period

Data for active accounts is retained until the account is closed. Even after closure, some data may be kept for a defined period due to legal and regulatory requirements. Once that period has passed, the data is securely deleted.

4.3 Administrative Security

• Access to data is limited to authorised staff only
• Staff are bound by confidentiality agreements
• New staff receive training on data protection

daras does not sell or lease users' personal information. However, limited information may be shared with third parties in specific circumstances.

5.1 Payment Processors

The necessary information is passed to bKash, Nagad, and Rocket to complete transactions through these mobile banking providers. Each of them follows their own privacy policy.

5.2 Game Providers

Our game partners — including Evolution, Pragmatic Play, PG Soft, JILI, and Spribe — receive limited technical information to operate gameplay. This information is used to ensure game fairness and result accuracy.

5.3 Legal Obligations

daras is legally required to provide relevant information upon receiving a valid order from a law enforcement agency or court. In such cases, we will try to notify the user as early as possible if the law permits.

5.4 Business Transfers

In the event of a future business merger or acquisition, user data may be transferred. However, the terms of this privacy policy will continue to apply to the new owner, and users will be informed in advance.

The daras website uses cookies and similar technologies to improve the user experience and maintain site functionality.

6.1 Types of Cookies

• Essential cookies: Required to maintain login status, security tokens, and session management. Disabling these will prevent the site from working properly.
• Functional cookies: Used to remember your preferred language, game settings, and display preferences.
• Analytics cookies: Used to monitor user behaviour on the site and improve services. These contain no personally identifiable information.

6.2 Cookie Controls

Most cookies can be disabled from your browser settings. However, disabling essential cookies may disrupt core services including login and transactions.

Every daras user holds certain rights regarding their personal information. These rights are listed below:

7.1 Right to Access Information

You may request to view the information stored about you at any time. To do so, contact us by email or via live chat.

7.2 Right to Correct Information

If your profile contains incorrect or incomplete information, you can request that it be corrected. The information will be updated after verifying your identity.

7.3 Right to Close Your Account

You may request to close your account at any time. After closure, you will be given the opportunity to withdraw any outstanding balance. As part of responsible gambling, our Responsible Gaming page provides details on self-exclusion and limit-setting options.

7.4 Right to Opt Out of Marketing Messages

If you do not wish to receive promotional emails or messages, you can cancel your subscription at any time. This will not stop essential transaction-related messages.

Information related to financial transactions is handled with the highest level of security. daras does not collect or store any credit or debit card information.

For transactions made through bKash, Nagad, and Rocket, only the mobile number and transaction reference number are stored in our system. Full PINs or passwords are never sent to us, and we never ask for them.

Records of all financial transactions are retained for a defined period for dispute resolution and fraud prevention. These records include the transaction date, amount, method, and status.

8.1 Suspicious Activity

If a transaction appears unusual, daras may temporarily place it on hold for review. In such cases, we may contact you to verify your identity or request additional information.

daras strictly prohibits anyone under the age of 21 from using its platform. Date of birth is verified at registration, and in cases of doubt, age is verified through a government-issued ID.

If a minor has opened an account by mistake, their information is immediately deleted and the account is closed. We are ready to work with parents and guardians to keep minors away from gambling.

Parents and guardians who have concerns about their child may contact our support team directly.

daras reserves the right to update this privacy policy when needed. Users will be notified in advance of any significant changes via email or a notice on the site.

Continuing to use the site after any changes will be considered acceptance of the new policy. We recommend checking this page regularly.

The date of changes will always be shown at the top of this page as "Last Updated". A copy of a previous version can be provided upon request.

If you have any questions about this privacy policy or would like to learn more about us, visit our About Us page, where you'll find detailed information about daras's identity and purpose.

If you have any questions, concerns, or requests regarding this privacy policy, please reach out to us through the following:

• Live Chat: Talk to us directly 24/7 via the chat widget on any page of the site
• Email: [email protected]

For privacy-related requests, include "Privacy Request" in the subject line. We generally respond within 24 hours.