For ages 21 and above

Responsible Gaming at daras

Gaming is for enjoyment — not a source of stress or harm. daras always wants you to play with awareness and safety.

Why Responsibility Matters

Online casino and sports betting are primarily a form of entertainment. But that entertainment stays healthy only when enjoyed within your own means and limits. daras believes that every player has the right to make decisions with an understanding of their financial situation, time, and state of mind.

Many people in Bangladesh see slots, live casino, or cricket betting simply as a fun activity — and that is the right way to look at it. But sometimes this fun can turn into a habit that gradually becomes harmful. To help avoid that, we have put in place some simple but effective guidelines and tools. Our Terms and Conditions cover these matters in detail.

The most important point is this — daras is for people aged 21 and above only. It is strictly prohibited for minors to open an account or take part in any game. Keep your password secure so that no one else in your household can use your account.

If you ever feel that your gaming is going beyond your control, do not wait — contact us through our 24/7 live chat or email support. Our support team is able to help in both Bengali and English.

Tools to Keep Yourself in Control

daras gives you the ability to set your own gaming limits. Speak to our support team to use any of the options below.

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately.

Session Time Limit

Set a time limit for each login session. When the time is up, the system will automatically alert you.

Self-Break (Cool-Off)

If you want to take a break for a while, keep your account temporarily paused — from 1 day up to several weeks.

Self-Exclusion

If you need a long-term break, request that your account be permanently closed. No bonus or promotional messages will be sent during this period.

Gaming History

View the complete history of your deposits, withdrawals, and bets — and analyse your own patterns yourself.

Talk to the Support Team

Our support team is available 24/7 via live chat or email to help with setting limits or pausing your account — in Bengali.

Recognise the Warning Signs

If any of the signs below appear in yourself or someone you know, take them seriously.

  • Repeatedly playing to win back lost money — what many people call "chasing losses".
  • Spending money beyond a set budget for gaming, or borrowing money to play.
  • Hiding your gaming from family or friends, or lying about it.
  • Spending too much time gaming while neglecting work, studies, or family responsibilities.
  • Feeling restless or irritable when not playing, and constantly thinking about gaming.
  • Feeling the urge to bet more after a small win and being unable to stop.
  • Losing sleep, increased anxiety, or becoming irritable because of gaming.

Ways to Get Help

Asking for help is not a weakness — it is the right step. There are several ways to get support.

daras Support

Contact us in Bengali via our 24/7 live chat or email. Help is available for account limits, breaks, or exclusion requests — without any judgment.

Family and Friends

Talk openly with a trusted family member or friend. Support from someone close to you can often work faster than professional help.

Professional Advice

Speak with a mental health specialist or counsellor. Mental health services in Bangladesh are now much more accessible and confidential than before.

daras Commitment

The daras platform is not just a place to play — it is an effort to create a responsible environment. We ensure that no minor (under 21) is able to use our services. Age is confirmed during account verification, and accounts are temporarily suspended in cases of suspicion.

We monitor gaming patterns and reach out directly when unusual activity is detected. Our goal is to ensure the long-term wellbeing of every player — not just immediate entertainment.

Your personal information and gaming history are fully protected. Read our Privacy Policy to learn how we use your data. To learn more about daras, visit the About Us page, which has details about our operations and values.

Remember — gaming should be fun. The day it starts feeling like pressure rather than enjoyment, that is the time to stop. We are always here for you.

Questions About Responsible Gaming

Contact us via our 24/7 live chat or email and let us know the limit amount you want — daily, weekly, or monthly. The limit takes effect immediately.

The duration of self-exclusion depends on how long you requested it for. After a temporary cool-off period ends, your account becomes active again. For permanent exclusion, there is a specific waiting period before the account can be reactivated — and no promotional communications are sent during that time.

Yes. The easiest way is to keep your account password strong and private, and to disable saved passwords in the browser on your device. Make sure you log out so that family members cannot access your account. If you have any concerns, let our support team know — they can offer further advice on keeping your account secure.

There are a few simple signs — feeling angry or frustrated after a loss, spending more time or money than you planned, or not being able to stop telling yourself "just one more round". If you experience any of these, that is a signal it is time to take a break now. Make it a habit to play within a budget and take regular breaks at set intervals.

Yes. When you contact us about limits, breaks, or exclusion, that information is kept completely confidential. Our support team helps without any judgment, and all personal information is handled securely.

Detailed information on this is available on our Terms and Conditions page. You can also check the FAQ page for answers to common questions.